Admin Panel

The /admin web panel is the main interface for the support team.

Access

Panel address: https://{your domain}/admin

To sign in, you need an account from the users table.

Create a new user via artisan:

docker exec pet php artisan app:create-admin-user

Panel sections

Conversations

Route: /admin/chats

The main section for handling support requests. Displays a list of all conversations.

Integrations

Route: /admin/settings/integrations

Shows all available integrations. In this section you can connect integrations for your technical support.

AI Assistant

Route: /admin/settings/ai

AI Assistant settings, which include:

• connecting and configuring an AI provider
• AI assistant operation parameters
• a field for entering the system prompt

API Settings

Route: /admin/settings/api-webhooks

Management of external sources integrated through the REST API.

Creating a source:

1. Click "Add source".
2. When you click it, a new API source is created automatically.
3. Fill in the fields:
   • "Name", which will be displayed in the list of API sources
   • "Webhook URL", the address to which replies from managers will be sent

Team

Route: /admin/settings/team

Management of operators and roles in the support team.

Creating a user through the panel:

1. Go to "Settings → Team".
2. Click "Add".
3. Fill in the name, email, password (at least 8 characters), and role.

Creating via artisan:

docker exec pet php artisan app:create-admin-user